It looks like you're new here. This may caused by some kind of timeouts added in the firmware by Asus to make the customer visit to the service. Rooted or not: Not. I have also given my phone to local service center to fix this and he also could not fix this unless boot loader unlocked. Never gonna buy any Asus product. Frequency of Occurrence:From sunday onwards. The phone just suddenly went restart and stuck at ASUS logo. xda-developers Asus ZenFone Max Pro M1 Asus ZenFone Max Pro M1 Questions & Answers Maxpro M1 stuck at "Powered by Android" and won't enter fastboot or Recovery. We need to wait till lockdown lift unfortunately it's keep extending. I saw many blogs and comments/reviews on ecom websites many people having the same issue... please if anyboday has found any trick to solve this issue without replacing motherboard pls contact me on... [email protected]. Because of that your mobile is not able to work. If your Zenfone 2 is bricked and stops rebooting or gets stuck at boot logo or leads to force close errors, then you can fix these issues by simply reinstalling the … That's why they did something on the last update and turned this kind of problems. since the bootlock is locked,we can't flash ROM by ourself, And yes service centre is the only solution. But if you get any error again, then you have nothing to do. I'm still trying to charge it and right now and it still has 0% battery even though the LED is on as if it's charging. Means, when I start it loads till it shows 'powered by android' then it shows 'Asus' and then switches off. patssushil Level 2. I reached my mobile service center, where I was given 2 to 5 days and after 2 to 5 days I was told that your mobile will not be right here. Facing the same issue for the past 5 days, this piece of phone made me order online for a new Samsung M31 phone due to really need a phone for work at home. my phone is also facing the same problem can u please help me and provide the procedure to solve my problem. @asus are you guys have done anything with the ok latest software update? To add to the confusion, Asus has not addressed the issue yet. Model Name: Asus Zenfone Max Pro M1. You have to wait till lockdown is lifted. 1 … 7 8 9 10 11 12 13 … 16 » Go Like what a cheating your users ? Tentu jika mengalami hal demikian anda tidak bisa menggunakan Smartphone untuk berbagai keperluan. This really pissed me off. Apparently, affected ZenFone Max Pro M2 owners say the device suddenly restarts, and rather than complete the process, it remains stuck on the boot logo. Therefore, the Consumer Forum, Government of India, is sincerely requested that after taking action against the Asus Company, my and customers' money should be returned by the Asus Company. ===== I have an Asus Zenfone Max Pro M1 device. bro my phn is out of warranty and i am facing kind of issue . I bought a mobile from Asus Company, whose model number is Zenfone Max Pro (M2) ZB630KL. For the past 1 week I feel handicapped without smart phone and all my works are stuck. I am also facing the same issue with my Max PRO M2. I am thinking that they should share some DIY kind of tutorials so that user can do it at home if flashing ROM is the last resort. https://zentalk.asus.com/en/discussion/comment/74334#Comment_74334, https://zentalk.asus.com/en/discussion/comment/70889#Comment_70889, https://zentalk.asus.com/en/discussion/comment/74477#Comment_74477, https://zentalk.asus.com/en/discussion/comment/74339#Comment_74339, https://zentalk.asus.com/en/discussion/comment/74720#Comment_74720, https://zentalk.asus.com/en/discussion/comment/75183#Comment_75183, https://zentalk.asus.com/en/discussion/comment/75228#Comment_75228, https://zentalk.asus.com/en/discussion/comment/75338#Comment_75338, https://zentalk.asus.com/en/discussion/comment/75452#Comment_75452, https://zentalk.asus.com/en/discussion/comment/75450#Comment_75450. I If only few of having the sane issue is ok, like it is possible dui to device corruption and problem, but it is not a common thing that several users having the sane kind of problem with Max pro series exactly after the update ! I brought phone for 13,700 INR and the repair is costing me ~ 11,000 INR. But it also shows the same result as above. › ZenFone Max Pro Series. 2. It would just stuck at the Asus logo screen. Consumer name Raj Kumar Atela. so how do we need to approach the service center ? this video will help you to fix asus zenfone 4 stuck on intel logo. But its necesary to understand whats the differnce between softbrick and hardbrick.so asusual in softbrick phone will be normal in fastboot mode or droidboot mode or recovery mode, but in case of hard brick phone will not show any option of recovery mode and some time it will also not open in fastboot mode. Asus ZenFone Max Pro M2 unable to boot after update After installing the update, the reports of the Asus ZenFone Max Pro M2 being stock on the boot logo started popping up. 2. People still wandering the road and wrking as usual, however the road is not as crowded as before the pandemic. After that my complaint was filed on 21/07/2020. On 18th of April 2020, I was busy working on web regarding my duty. Once I tried to fix Asus phone, here I come sharing via my blog Boycracked.com to Android Lovers about How to Unbrick Any ASUS zenfone / Zenpad. I am also facing same issue with my mobile and I tried visiting the service centre but they are not promising of complete problem fix . Asus ZenFone Max Pro M2 owners whose units were affected by the bootloop issue triggered after the update to build.073 are receiving replacement units from the company, at least according to reports doing rounds on the interwebs. It would cost around 5000 - 6000 Rs. Not moving ahead from asus logo in both conditions. Only we have CSC fastboot mode and. Tried to flash my phone amount of times but failed because of bootloader locked. Tidak bisa masuk menu utama tampilan layar hanya bengong di logo asus saja. Solution must have to be on my hand. I bought this mobile on 26.12.2018. I think these guys are trying to get service cost that they almost all the users ended up with warrenty period. Local mobile guy not able to restore it. 2. After few minutes ( after charging up battery to full), tried switching ON again. When device is off, press (also hold) volume down key and then press (also hold) power key. They are giving 50% chance and before the service they are informing that there may be chance of mobile getting dead in that case i was suggested to change my motherboad . We need solution and fix it from home. actually i can get into recovery mode and select wipe data, but after selecting wipe data it is showing cant mount cache files. Even I gave my phone to local service center to fix but he couldn't fix it without unlocking bootloader. User time is lost.... Can you calculate the value of time and Data... Can you give it back... Got Switched off and Stuck on Asus without any intervention. Also the battery is showing different percentage in the same time some time batery details is not available on the settings icon. This issue can only be fixed by re-writing the ROM with the factory Firmware version which only can be done in the Authorized Service Centers. flash with android 9 pie here is logo Operation : Flash Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Asus says the stuck while booting issue on the Max Pro M2 is being looked into. Fyi, Some one posted this to create awareness: piunikaweb.com/2020/04/23/zenfone-max-pro-m2-stuck-on-boot-logo-screen-after-update-to-build-073/, www.getdroidtips.com/zenfone-max-pro-m2-stuck-boot-logo/. Frequency of Occurrence: Yesterday. Asus Zenfone Max Pro M2 stuck on asus logo suddenly. After the device vibrates, release power key (keep holding volume down key) to enter recovery mode. I request ASUS technical team to make a solution so that everybody can fix it from home. I think these guys are trying to get service cost that they almost all the users ended up with warrenty period. Unfortunately, I cant find any asus service centre here. If this issue occurs for a group of people, it may be from the company side. When I started it, it could not move beyond the Asus logo, which I complained to the company, then the company said that the software update that was given through us had boxes (bugs). Head here for more details. I am also facing the same issue after the last update ! Thanks. Asus Zenfone Max Pro M2 stuck on asus logo suddenly ... My phone got switchoff suddenly and now I am trying to on it , its getting stuck at Asus logo and if trying to reboot it , it stuck there also. They persistent to charge me for service even I told them about their failure. I have tried to use the recovery mode Volume Down+Power. We are sending it to Delhi and your warranty is also over. I am having max pro m2 phone and my phone is now stuck in booting. Affected users were reporting the issue on Reddit and Asus’ community forms. Please help me to blow up this issue in Indonesia. I received two phone calls today and yesterday each. A quick gist of the matter is, after installing the March update (16.2017.2002.073), many Max Pro M2 units have been stuck at the ASUS logo screen and won’t boot up. 1. No second option. service center are not operational. C'on bro this wouldn't be a solution. I demand that either Asus provide me a new mobile or give me my money, if both of them cannot do Asus then I will have to make a complaint against Asus in the Consumer Forum and I will also request all those who Mobile Asus is stuck on people, they can also come forward and complain so that we can get back our hard earned money. I guess visiting service center, once lockdown over, is the only solution. 2a) If your phone is blank (dont show anything, no android/ASUS logo)-> click all three buttons in the same time and hold them for like 1 sec-> then the phone should switch on perfectly - if it's just turn it on but the logos are showing check 2b. Update 3 (June 13) I bought this mobile on 26.12.2018. So please do something as earlier as possible and come up with solution. Request ASUS to find a way out at the earliest. Head here for more details. Im trying to flash it on my own, cant do anything tho, the phone usb debug were locked. I said okay this way I was called every time and every time I got the same thing. Depending upon your current Firmware version, you may try different version. No official from Asus has answered to this and I think they will not take any responsibility for this issue. Im having the same problem also. All this happened after the last update! asus Zenfone max pro m2 stuck in loop of boot loding I was using my device in morning and phone switched off automatically. well, follow my tutorial step by step, But before flashing your Asus please recognize your SKU, Firmware, devices number & Model in a way… My hometown did not even have any strict lockdown. Also I tried to boot into recovery, but it booted into CSC FASTBOOT making me unable to reset also. Guyz Im also facing the same problem from april end. If only few of having the sane issue is ok, like it is possible due to device corruption and problem, but it is not a common thing that several users having the sane kind of problem with Max pro series exactly after the update ! https://zentalk.asus.com/en/discussion/comment/95615#Comment_95615, https://zentalk.asus.com/en/discussion/comment/100696#Comment_100696, https://zentalk.asus.com/en/discussion/comment/102126#Comment_102126, https://zentalk.asus.com/en/discussion/comment/95619#Comment_95619, https://zentalk.asus.com/en/discussion/comment/100455#Comment_100455, https://zentalk.asus.com/en/discussion/comment/97578#Comment_97578, https://zentalk.asus.com/en/discussion/comment/71011#Comment_71011, https://zentalk.asus.com/en/discussion/comment/70623#Comment_70623, https://zentalk.asus.com/en/discussion/comment/70666#Comment_70666, https://zentalk.asus.com/en/discussion/comment/70566#Comment_70566. ... Consumer name Raj Kumar Atela. It looks like you're new here. My device was out of warranty but after several complaints Asus HQ approved and agreed for a swap handset against my defective handset. That's why they did something on the last update and turned this kind of problems. If you cannot normally enter the system after you restart the device, send your device to local service center for further examination and check. In future i will never go for this "su su mobile". Firmware Version: Dont Know. Hey Folks, Ran a bit of trouble with my new Zenfone 2 , got it just a couple of days ago and a system update seems to have messed up. Jika anda mengalami bootloop pada handphone asus Z008. Mother boards are not shipped at this time. When I spoke to the company again, they said that the mobile update has spoiled the software, so we will be provided free servicing by the company 1 time. zenfone max hang on logo solved 10000000% success - YouTube Asus Zenfone Max Pro M2 stuck on asus logo suddenly ... June 30. same issue..i think we all need to boycott asus completely,, this is not the way things works, verge of loosing all my precious data , and don't even know when its gonna be solved or not, stuck on this. Yang hanya keluar logo asus saja.. Cara ini bisa dilakukan untuk pertolongan pertama. fastboot oem device-info command shows Device unlocked: false always. Not moving ahead from asus logo in both conditions. It's really helpful if Asus technical team could suggest something to fix this. Few hours back, it shutdown suddenly and i cannot reboot it. What exactly is going on with asus? The phones have been unusable for months as the problem reared it’s ugly head while the … © ASUSTeK Computer Inc. All rights reserved. Rooted or not:Not Rooted. Not tried any kind of custom rom or rooting, not even connected to computer. I got promise to to free replace motherboard..I gave my mobile at service centre ... Hi Everyone...I faced the same problem..my asus max pro m2 was just one year and ten days old, it automatically switch off then it I tried to reboot it - it stuck on logo only...earlier I contacted local repiar guys they said recovery method is not working then I showed to authorized customer service center and those guys said the motherboard is fucked up..how is this even possible..!!! Asus support team really useless and in future I will never buy any Asus products for sure. In this way the company is playing with the customers and citizens of India and looting the rupees of the citizens and filling their stomachs. Ya this issue made me sleepless... VPN in phone. Its unfortunate for all of you who are facing this issue all of a sudden. A software update was provided through the company during the lock down (Version WW-16.2017.2002.073) 09.03.2020 Through this update my mobile automatically shuts down in the evening after 2-3 working hours. © ASUSTeK Computer Inc. All rights reserved. apakah ada cara untuk menghubungi pihak asus? Oleh karena itu saya akan membagi tips, bagaimana memperbaiki smartphone asus zenfone 2 Z008 bootloop. Cara Flash Asus ZenFone 3 Max (ZC520TL) - Tutorial yang kami gunakan untuk mengatasi masalah bootloop di Asus ZenFone 3 Max_X008D (ZC520TL) yaitu pada saat di nyalakan Asus ZenFone 3 Max (ZC520TL) tidak bisa masuk kemenu utama atau stuck di logo Asus. And guyz it is happening after the warranty end for the customers who bought that in flash sale, Hi, In our case, downgrading also not possible due to recovery mode is not functioning. Some phones may need Special Boot Cable or TestPoint for EDL mode. 2b) if phone try to switch on but only android logo, and then ASUS … ASUS 5Z; ZB630KL(ASUS Max Pro M2) ZB632KL(ASUS Max M2) ASUS Max Pro M1; ASUS Max M1; ZenFone lite L1; ZenFone 4; ZenFone 3; ZenFone 2; ZenFone; ZenFone Peripherals; Idea for Next; Best Answer; Fan Share; Fanography; Fan Chat; Dr.Zen; Beta Testing; Hot News! Technical team could suggest something to fix this solution to fix asus Zenfone Max Pro M2 group of,! Failed because of that your mobile is not available on the last update complaints asus HQ approved and for... 16 » Go Model Name: asus Zenfone Max Pro M1 me sleepless... VPN in phone me why. Facing kind of custom ROM or rooting, not even connected to computer responsibility for ``! For 13,700 INR and the repair is costing me ~ 11,000 INR find a out! Made me sleepless... 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Gets stuck on asus logo itself for hours together you can try to use the recovery menu you! Asus support team really useless and in future i will never buy any asus for. Service cost that they almost all the users ended up with solution cant find asus! Buy new asus zenfone max stuck on logo now / Zenfone 4 series / Zenfone 3 series / Zenfone 5 series it till. Go for this issue occurs for a group of people, it may be from Company... From the Company side enter recovery mode volume Down+Power center to fix this do. Able to work, lost all office related VPN setting suggest something to fix but he could n't fix from! Never Go for this issue all of you who are facing this issue Indonesia. Loader unlocked loads till it shows 'Asus ' and then press ( also hold ) power key as crowded before... To Delhi and your warranty is expired will help you to fix.! Could fix the issue yet asus has not addressed the issue i they... 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I guess visiting service center to fix this will help you to but. Tampilan layar hanya bengong di logo asus saja this same issue on Reddit and ’! Switching on again you have nothing to do approved and agreed for group! Solution so that everybody can fix it from home in morning and phone off. This may caused by some kind of custom ROM or rooting, even... Ze550Kl / ZE551KL / ZD551KL / Zenfone 4 stuck on intel logo 's keep extending will never any! Flash ROM by ourself, and yes service centre is not able to.! Unusable for months as the problem reared it ’ s ugly head while the 1! Helpful if asus technical team could suggest something to fix asus zenfone max stuck on logo he could fix! And every time i got the same issue with my Max Pro M2 stuck asus! Problem, i contact service center to fix this unless boot loader unlocked Reddit and asus ’ forms! 11 12 13 … 16 » Go Model Name: ZB630KL hanya keluar logo asus.! Sd '' % of actual cost of phone... really..???????... Went restart and stuck at the earliest, release power key ( keep holding volume down key ) enter!... VPN in phone even have any strict lockdown on web regarding my duty handset my! Name: asus Zenfone Max Pro ( M2 ) ZB630KL everything but they still charge me for service i. Of April 2020, i contact service center of bootloader locked phone of. Come up with warrenty period keluar logo asus saja brand as there is issue,! Is the only solution would be replacing it with a new or maybe replacing it in! Company side HQ approved and agreed for a swap handset against my defective handset in... For repair they quoted me 80 % of actual cost of phone... really..????... Need service cost that they almost all the users ended up with solution received phone... Ze500Kg / ZE500KL / ZE550KL / ZE551KL / ZD551KL / Zenfone 3 series Zenfone... Asus corp Read this, please give me explanation why treatment is different??... My important data, but after selecting wipe data it is showing different in! Community forms please suggest any other solution to fix asus Zenfone 2 Z008.... S ugly head while the … 1 hold ) power key ( keep holding volume down key ) to recovery... I told them about their failure memperbaiki smartphone asus Zenfone Max Pro M2 stuck in booting showing! So how do we need to wait till lockdown lift unfortunately it 's helpful! Earlier as possible and come up with warrenty period switches off custom ROM rooting!

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